Going further

I was moved to phone BT Customer Services to complain about my difficulties with their Indian Call Centre yesterday. The sweat and frustration made me quite determined on it. Philip was a model of understandable speech and soothing apologies. It also transpired that I was not alone in my concerns. Their Broadband Queries are being moved back to the UK, though I was not given a date.

At that rate, perhaps I don’t need to start an internet campaign.

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2 Responses to Going further

  1. judie says:

    Hi. I linked here from Ray’s site. I enjoyed reading some of your thoughts. Wanted to tell you that from the few pics you have up I can see that you live in a BEAUTIFUL place! Seems so peaceful, compared to the city turmoil where I live. I am envious. Peace and Love. 🙂

  2. Freda says:

    Thanks for your comment, Judie. Perhaps the secret is to concentrate on the views and keep cool about the technology.

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