Last night was the coldest so far here, minus 12.9C and today it has stayed around -4C. Thank goodness for central heating and good insulation. This cold spell has gone on for several weeks and is set to continue. It must be some kind of a record.
Like nearly everybody else today, I have been catching up with online banking and paying bills. So far I have made one mistake, (not drastic I can compensate) and have been irritated by busy phone lines and inaccessible websites. I really feel sorry for the operatives at the other end of the line, by the time the caller tries to spell out information to a computer-generated voice and then has to wade through umpteen automated numbers……. (for so and so press 1 etc) it means the call centre employee is having to soothe people’s troubled souls before even getting to hear what the problem is.
This is real life in 2010. Welcome, and a Happy New Year to all.